Cookie Policy

At GrandWin Casino, cookies help make your time on our site faster, safer, and more personal. This Cookie Policy explains what cookies are, why we use them, and how you can manage them. The policy is part of our overall privacy approach, so please also review our Privacy Policy and Terms & Conditions for full details. Effective August 3, 2026.

What are cookies and similar technologies?

Cookies are small text files placed on your device by a website. They store information such as your site preferences, login tokens, and session data. We may also use similar technologies—like local storage, web beacons, and pixels—that perform many of the same tasks. Cookies do not install software on your device or access other data on your hard drive.

Why we use cookies

Cookies help us deliver a safer, faster, and more relevant experience. We use them to:

• Keep you signed in and remember basic preferences, so you do not have to re-enter settings during a session.
• Protect accounts and transactions by identifying suspicious behavior and supporting fraud prevention tools.
• Measure site performance, so we can fix slow pages, errors, and other issues.
• Understand which games and features you like, so we can present offers and updates that matter to you.
• Support secure payment flows and geolocation tools that confirm you can legally access our services from your location within the United States.

We do not use cookies to guarantee outcomes or to predict financial results. All promotional offers are subject to their specific rules and our terms.

Types of cookies we use

We use a mix of cookie types, each serving a different purpose. Below is a simple breakdown in plain language.

• Essential cookies—Required for site security, account login, and the basic functions of the platform. Disabling these may prevent you from signing in or placing bets.
• Functional cookies—Remember your language, preferences, and saved settings to improve your browsing comfort and game settings.
• Performance cookies—Collect anonymous data on how the site is used, such as page speed and error reports, so we can optimize performance.
• Marketing cookies—Help deliver relevant promotions and ads based on your choices, and measure how effective our campaigns are.

Some cookies expire at the end of your session, while others stay on your device for a set period to remember preferences between visits.

Third-party cookies and services

We work with trusted third parties—such as analytics platforms, advertising partners, and service providers—that may place cookies on your device when you visit GrandWin Casino. These third parties include tools that track site traffic, enable live chat support, and help process payments.

Because third parties control their own cookies and data practices, their cookies are governed by their privacy policies. We may, for example, receive aggregated analytics from third-party providers about which games perform well, or use partners to show sponsored content. You can find a list of key providers and partners in our Privacy Policy.

Consent and how we ask for it

When you first visit, we will present a cookie banner that explains the categories of cookies we use and asks for your consent for non-essential cookies. You can accept all cookies, decline non-essential cookies, or manage preferences. We will store your choices and respect them on future visits.

You can withdraw consent at any time by changing your cookie settings in your browser, or using the preference tools on our site where available. Withdrawing consent will not affect cookies strictly necessary for security and functionality.

How to manage, disable, or delete cookies

Most browsers let you manage cookies from the settings or preferences menu. Below are general steps—consult your browser help pages for exact instructions.

• Google Chrome: Settings > Privacy and security > Cookies and other site data.
• Safari (macOS and iOS): Preferences or Settings > Privacy > Manage Website Data, or Block All Cookies.
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
• Microsoft Edge: Settings > Site permissions > Cookies and site data.
• Opera: Settings > Advanced > Privacy & security > Site settings > Cookies.

If you use multiple devices or browsers, you must update cookie settings on each one. Mobile browsers and in-app browsers may have different controls. Deleting cookies may sign you out of your account and remove saved preferences.

How changing cookie settings affects the site

Turning off non-essential cookies can limit features. For example, disabling functional cookies might reset game settings, and turning off performance cookies may reduce our ability to fix loading issues quickly. Blocking marketing cookies means you may receive less personalized offers, but you will still be able to use core features such as game play and secure deposits.

Essential cookies will remain necessary for account access, transaction security, and compliance checks, including geolocation checks used to confirm in-state access for players in New Jersey and other jurisdictions within the United States.

Children and cookies

GrandWin Casino is intended for adults of legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If you believe a child under the legal age has provided us with personal data, contact us immediately so we can take steps to remove that data.

Policy updates

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our operations. When we make material changes, we will post the updated policy with a new effective date and, when appropriate, notify registered users by email. Continued use of our site after an update means you accept the revised policy.

Questions, concerns, or requests

If you have questions about cookies, preference settings, or privacy-related requests, contact our support team at support@grandwin.com. You may also visit our homepage for general site information and assistance: GrandWin Casino.

For any legal or privacy complaints, please reference our Privacy Policy for the full process and contact details.

Thank you for taking a moment to manage your privacy choices. We aim to keep your experience safe, responsive, and tailored to what you care about—while making it easy to control how your data is used.